After years of sustained effort, ECO Heat Shop Ltd has officially opened its first physical premises at Unit 8, West Cross Shopping Centre, Oldbury Road, Smethwick, England, B66 1JG.

The opening marks a significant milestone for the business, which has steadily grown by providing energy-efficient heating solutions to customers across the UK. The company says the new store will allow it to engage directly with the local community, offering advice and access to products in person.

A spokesperson for ECO Heat Shop Ltd said the move demonstrates the company’s long-term commitment to building trust and transparency with its customers.

In recent months, the business has faced a series of negative claims and campaigns online. ECO Heat Shop Ltd has dismissed these as unfounded, emphasising that its track record and new physical presence reflect its determination to serve customers honestly and professionally.

The new shop is now open to the public. Customers are invited to visit the store, meet the team, and see first-hand the company’s approach to service and sustainability.

The launch is seen by the business as both a new chapter and a firm statement of intent: that despite challenges, it remains focused on growth, reliability and supporting its customers.