Contact Us
We’re here to help with any questions or concerns you may have. Whether you need support, have feedback, or just want to say hello, feel free to get in touch. Our team is ready to assist you promptly.
Have any queries?
We're here to help.
Complaints
For complaints, please contact us at the provided number.
Returns
Email or call to start the return process and shop with confidence.
Marketing
For marketing inquiries, contact us at the provided number.
Don't be a stranger!
You tell us. We listen.
Your feedback fuels our progress. We’re all ears, ready to listen attentively to your thoughts, suggestions, or concerns. Whether it’s a product idea, a service improvement, or simply sharing your experience, your input is invaluable. Rest assured, we take every comment seriously, striving to address them promptly and effectively. Together, let’s shape a better experience for all.
Please note, our customer services opening times are Monday-Friday 08:30-17:00.
Frequently asked Questions
Can I contact ECO Heat Shop via chatbot?
Taimour Bin Sohail2024-01-31T10:32:34+00:00Yes, you can contact us via our chatbot on our website.
What is the email address for obtaining information about products?
Taimour Bin Sohail2024-01-31T10:31:47+00:00For product information, email us at info@ecoheatshop.co.uk.
How can I contact ECO Heat Shop outside of business hours?
Taimour Bin Sohail2024-01-31T10:30:35+00:00You can contact us 24/7 via our chatbot on our website.
Where is ECO Heat Shop located?
Taimour Bin Sohail2025-08-04T13:18:04+01:00ECO Heat Shop is located at Unit 8 West Cross Shopping Centre, Smethwick, United Kingdom, B66 1JG. Map...