Contact Us

Contact Us 

We’re here to help with any questions or concerns you may have. Whether you need support, have feedback, or just want to say hello, feel free to get in touch. Our team is ready to assist you promptly.

 

Have any queries?

We're here to help.​

Complaints

For complaints, please contact us at the provided number.

Returns

Email or call to start the return process and shop with confidence.

Marketing

For marketing inquiries, contact us at the provided number.

Don't be a stranger!

You tell us. We listen.

Your feedback fuels our progress. We’re all ears, ready to listen attentively to your thoughts, suggestions, or concerns. Whether it’s a product idea, a service improvement, or simply sharing your experience, your input is invaluable. Rest assured, we take every comment seriously, striving to address them promptly and effectively. Together, let’s shape a better experience for all.

Please note, our customer services opening times are Monday-Friday 08:30-17:00.

 
 
 

Frequently asked Questions

Yes, you can contact us via our chatbot on our website.

For product information, email us at info@ecoheatshop.co.uk.

You can contact us 24/7 via our chatbot on our website.

ECO Heat Shop is located at Unit 8 West Cross Shopping Centre, Smethwick, United Kingdom, B66 1JG. Map...