Frequently Asked Questions
Do you offer smart thermostatic radiator valves (TRVs)?
Certainly! Explore our collection of Smart TRVs that allow you to control individual room temperatures, enhancing both comfort and energy efficiency in your home.
Do your products come with a warranty?
Yes, most of our products come with a manufacturer's warranty. Check the warranty information provided with each product to understand the coverage period and terms.
Do your products come with installation instructions?
Yes, most of our products include detailed installation instructions. Additionally, you can find helpful resources on product manufacturer's manual or contact our support team for installation guidance.
What types of radiators do you offer?
At ECO Heat Shop, we offer a wide range of radiators, including electric radiators, traditional radiators, and designer radiators. Our selection ensures you find the perfect heating solution for your space.
How can I contact ECO Heat directly
If you’re needing urgent help or if you are still unsure on which installers to pick for your new ECO Heat boiler installation, you can always call us directly on: 01212270770. One of our friendly advisors will be happy to assist you.
How can I contact ECO Heat Shop outside of business hours?
You can contact us 24/7 via our chatbot on our website.
How can I create an account on your website?
Creating an account is quick and easy. At Home Page. Click on the "Login" then
"Register Now" button, fill in the required information, and follow the prompts to set up your account.
How can I get in touch with ECO Heat Shop for marketing collaborations?
To discuss marketing collaborations, contact us at +44 7849 443655 or email info@ecoheatshop.co.uk.
How can I get technical support for my product?
If you encounter technical issues, our customer support team is here to help. Contact us through the provided channels, and our technical support specialists will assist you in resolving any concerns.
How can I place an order on your website?
Ordering is easy! Simply browse our product categories, select your desired items, and follow the straightforward checkout process to place your order securely.