Order Tracking

Track Your Orders Easily

Find your order, and track every step of the way. Effortless tracking at your fingertips!

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To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

You can use the tracking number provided in your Billing email on the carrier’s website.

If you haven’t received your tracking number, please check your spam or junk email folder. If it’s not there, contact our customer support team at info@ecoheatshop.com with your order details, and we’ll assist you.

Tracking numbers may take 24-48 hours to activate once provided. If it’s been longer and the tracking number still isn’t working, please reach out to our customer support team for assistance.

Yes, you can track your order if you checked out as a guest. Use the tracking number provided in your shipping confirmation email on the carrier’s website to see the status of your shipment.

If your order arrives damaged, please contact our customer support team immediately with photos of the damage and your order details. We will assist you with a replacement or refund.