Terms and Conditions

Terms and Conditions

Last Updated: January 15, 2026

1. Introduction

Welcome to Eco Heat Shop. These Terms and Conditions (“Terms”) govern your use of the Eco Heat Shop website located at www.ecoheatshop.co.uk (the “Site”) and any products or services purchased through it. By accessing or using our Site, you agree to be legally bound by these Terms.

Operated By: Rolling Millions Limited

2. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes indicates your acceptance of the new Terms. We recommend you review this page periodically.

3. Privacy & Data Protection

Your privacy is critically important to us. Our use of your personal information is governed by our Privacy Policy. By using the Site, you consent to such processing and warrant that all data provided by you is accurate.

We utilize third-party tools (including Bing, Facebook, TikTok, and Google) to improve user experience through:

  • Tracking Cookies: Analyzing site traffic and usage patterns.
  • Security Logging: Monitoring IP addresses to prevent fraud.
  • Behavioral Advertising: Delivering relevant product recommendations.

4. User Accounts

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Please Note: For security and data minimization purposes, accounts inactive for 18 consecutive months will be automatically deleted.

5. Intellectual Property Rights

All content included on this Site (including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software) is the property of ECO HEAT SHOP LIMITED or its content suppliers and is protected by United Kingdom and international copyright laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Site without express written consent.

6. Prohibited Uses

You agree not to misuse the Site. Specifically, you must not:

  • Attempt to probe, scan, or test the vulnerability of our system or network.
  • Breach or circumvent any security or authentication measures.
  • Use the Site for any fraudulent or unlawful purpose.
  • Interfere with or disrupt the access of any user, host, or network (e.g., sending a virus, overloading, flooding, or scripting the creation of content).

7. Product Information & Availability

We strive for accuracy in our product descriptions, images, and pricing. However, errors may occur.

  • Descriptions: We do not warrant that product descriptions are entirely error-free. If a product offered is not as described, your sole remedy is to return it in unused condition.
  • Availability: All orders are subject to acceptance and availability. If the goods you have ordered are unavailable, we will notify you by email or phone (if you have given us details). You will have the option either to wait until the item is available or to cancel your order.

8. Orders & Contract Formation

When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by email that the goods which you ordered have been dispatched to you.

9. Payment

Payment must be made upon submission of your order. We accept various payment methods as displayed on the checkout page. By submitting an order, you represent and warrant that the payment details provided are valid and correct and that upon your order being accepted and processed by us, payment will be made in full.

10. Shipping & Delivery

We aim to deliver products in accordance with the delivery option selected by you during the order process.

Please note that delivery timescales are estimates and not guaranteed. Risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier.

11. Returns, Refunds & Cancellations

We want you to be happy with your purchase. Under the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving the goods. For full details on how to return items and our refund process, please refer to our dedicated Returns Policy.

12. Limitation of Liability

To the fullest extent permitted by law, Eco Heat Shop and Rolling Millions Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Site; or (b) any conduct or content of any third party on the Site.

13. Indemnification

You agree to indemnify, defend, and hold harmless Eco Heat Shop Limited, its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages, and/or costs (including, but not limited to, legal fees) arising from your use of this Site or your breach of these Terms and Conditions.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

If you have any questions about these Terms, please contact us:

Address: Unit 8 West Cross Shopping Centre, Smethwick, B66 1JG