Is professional installation necessary for warranty coverage?

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For some products, professional installation may be required to validate the warranty. Review the warranty terms for your specific product to understand any installation requirements for warranty coverage.

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Frequently Asked Questions

If you’re needing urgent help or if you are still unsure on which installers to pick for your new ECO Heat boiler installation, you can always call us directly on: 01212270770. One of our friendly advisors will be happy to assist you.

Boiler installations can take up to anywhere between a day to a few days depending on the manner of the installation. If you are getting a like-for-like swap of your current boiler, this will be less time consuming for the installer and they should be able to complete the job in around 2-4 hours. However, if you’re changing your system completely, e.g. from a system boiler to a combi boiler, this will take much longer to complete due to several external factors from the boiler, including pipework and removing your hot water cylinder.

When the ECO-Heat installer suggests a suitable boiler for your property, they should be able to give you a more accurate installation timescale.

Once you have accepted a quotation by one of the installers that has done a survey of your property, the installer will arrange a date with you for the installation.

When you have selected the ECO Heat Shop installers that you would like to contact you, they will arrange for a no-obligation survey of your property. Once they have done this, the installer will suggest a ECO heating solution suitable for your heating and hot water needs, giving you a breakdown of product and installation costs.

There are several signs to keep an eye on which would usually indicate your boiler is ready for a replacement:

  • Your boiler is frequently breaking down
  • Your heating bills are becoming too expensive
  • There are strange noises coming from your boiler
  • If you suspect a gas leak (if this is the case, you should call an installer urgently and do not attempt to resolve yourself)
  • Boiler parts are hard to replace due to the age of your boiler and are no longer being manufactured
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