Contact Us
Contact ECO Heat Shop Smethwick for enquiries related to DIY supplies, heating and plumbing products, guttering, roofing materials, tools, and home or office essentials. Our team is available to assist customers with general product enquiries, store visits, and trade-related requirements.
Have any queries?
We're here to help.​
Complaints
For complaints, please contact us at the provided number.
Returns
Email or call to start the return process and shop with confidence.
Marketing
For marketing inquiries, contact us at the provided number.
Don't be a stranger!
You tell us. We listen.
Your feedback fuels our progress. We’re all ears, ready to listen attentively to your thoughts, suggestions, or concerns. Whether it’s a product idea, a service improvement, or simply sharing your experience, your input is invaluable. Rest assured, we take every comment seriously, striving to address them promptly and effectively. Together, let’s shape a better experience for all.
Visit Our Store
We also have a physical store!
Customer Service Hours
Monday to Friday, 8:00 AM – 6:30 PM
Can I contact ECO Heat Shop via chatbot?
Taimour Bin Sohail2024-01-31T10:32:34+00:00Yes, you can contact us via our chatbot on our website.
What is the email address for obtaining information about products?
Taimour Bin Sohail2024-01-31T10:31:47+00:00For product information, email us at info@ecoheatshop.co.uk.
How can I contact ECO Heat Shop outside of business hours?
Taimour Bin Sohail2024-01-31T10:30:35+00:00You can contact us 24/7 via our chatbot on our website.
Where is ECO Heat Shop located?
Taimour Bin Sohail2025-08-04T13:18:04+01:00ECO Heat Shop is located at Unit 8 West Cross Shopping Centre, Smethwick, United Kingdom, B66 1JG. Map...
What is the contact number for lodging complaints?
Taimour Bin Sohail2024-01-31T10:27:59+00:00To lodge complaints, please call us at 0 1212 270 770 or Send us a feedback message by clicking the Link Contact Us
How can I get in touch with ECO Heat Shop for marketing collaborations?
Taimour Bin Sohail2024-01-31T10:23:29+00:00To discuss marketing collaborations, contact us at +44 7849 443655 or email info@ecoheatshop.co.uk.